Ready to ship items will be shipped out the following business day. We ship via USPS with insurance and tracking. Please let us know if you'd like signature required for your parcel.

International orders will be shipped via USPS flat rate with tracking. International custom fees are the responsibility of the purchaser.

Items that are made to order or are back ordered will take time to create. Generally, items take 1-3 weeks for us to fulfill, but can often times be quicker. We will keep you updated on the progress of your order during our production process. Custom orders are not returnable.

Would you like to return one of your items? No problem!

We offer full refunds for non-custom orders within 7 days of delivery. Items must be in unused condition with tags still attached.

Kyle Chan Design is open 11:00 AM - 5:00 PM Daily

To create an exceptional experience for every customer, appointments are preferred.